MEET THE real Image TEAM

Real Image currently boasts a staff compliment of 33. All the Engineers and Technical Personnel are certified, with certification ranging from A+, N+, Microsoft Certified Engineers, Cisco - CCNA, CCNP and Linux Certified Engineers. The company is a partnership and is registered in Swaziland as a limited company.

  • Directors
  • Customer Services
  • Network Operation & Technical
  • Content Development
  • Hardware & Software Sales
  • Finance
  • Call Centre
  • Training

The Visionaries
The Directors of Real Image are charged with providing the vision and operational strategy of the company. The directors also serve as executives. Their passion is deliverying an incredible customer experience and ensuring that the company continues to build on its human resource capabilities to continue to ensure that Real Image remains the Leading privately owned Internet Service Provider in Swaziland.


The Directors
Mr Ali Resting
Managing Director

Mrs Philile Resting
Content Director

Mrs Natasha Williamson
Operations Director
 


Delighting Clients
The Customer Service team is responsible for ensuring that you always have a smile on your face. Their primary role is to ensure that we deliver on our promise of an unequalled Internet Experience. Their roles also include ensuring that our members are setup and billed for the correct services that they signed up for.


Customer Services Department
Mrs Tania Middleton
Customer Services Manager

Ms Thanda Dlamini
Customer Services Consultant

Ms Andile Dlamini
Customer Services Consultant
Ms Cydalia Smith
Customer Services Consultant


Network Operations & Technical
These are the guys that keep our technical and cloud infrastructure running at peak. They are usually hidden in the backrooms keeping the systems well oiled. Working closely with the Technical Department, our Systems Engineers ensure that all our systems run correctly and are the ones who are usually in the office, long after we have all gone to sleep.


Network Operations & Technical Department
Mr Patrick Nkambule
General Manager

Mr Siboniso Ntiwane
NOC Engineer

Mr Sihle Dlamini
NOC Engineer
Mr Sandile Masuku
NOC Engineer
       
Mr Vuma Dlamini
NOC Engineer

Mr Mandla Tsabedze
Technical Engineer

Mr Daniel Dlamini
Technical Engineer
Mr Banele Mkhabela
Technical Engineer


Content Developers
Did you know that our website and online content department team is responsible for designing, creating and hosting of over 80% of all the online content in Swaziland!!! These are the guys who have been responsbile for creating custom solutions that drive some of Swaziland's largest content services. The team very recently expanded their offerings to include standalone and Mobile Application Development. These are the guys that speak binary!!!!


Content Development Department
Mrs Philile Resting
Head Of Department

Mr Muzi Mhlongo
Software Developer

Mr Vusi Mbhamali
Website & Graphic Designer
Mr President Litchfield
Sofware Developer
       
Mr Mbongeni Sibandze
Website & Graphic Designer
     


Hardware & Software Sales
As the company has grown through the years, a continual need has come up where organizations are looking for a one-stop-shop to get their ICT requirements. It is out of this need that our department that sells computer hardware, software and accessories was setup. The department is known as CompuShop. Real Image is an accredited reseller of all the major hardware brands, including being a preferred supplier of a number of software solutions. Our team is always ready to assist.


Computer Software & Hardware Sales Department
Mrs Thanda Dlamini
Manager

Mr Mandla Mdluli
Sales Agent



Finance Department
Known for their unwaivering pursuits of receipts and accompanying paperwork, our accounting team has helped Real Image be what is is today. The department is charged with the responsibility of ensuring that our creditors are paid on time and that we stay on top of our debtors. And yes they are also charged with paying our awesome team, so they are considered the most important department.


Finance Department
Mr Phinda Mthethwa
Manager

Ms Lenhle Dlamini



24/7 365 days
Our call centre team is responsible for ensuring that, outside of our normal working hours, you always have access to support. They are at work everyday of the year. Should you have a query or need someone to assist you top up your account, or any other challenge you may have, they are always available to extend a helping hand.


Call Centre Department

Mrs Thembie Magagula
Call Centre Supervisor

Mr Machawe Dube
Call Centre Agent
Mr Sanele Motsa
Call Centre Agent
Mr Mduduzi Mayisela
Call Centre Agent
       
Mr Albert Ntshalintshali
Call Centre Agent
     


Training Department
Mr Sisekelo Dlamini
Manager