ADSL For Business

realBusinessband – is designed with your business requirements in mind. If you are a small or medium business that uses the Internet extensively and needs broadband connectivity at a fixed cost this is the package for you. The realBusinessBand offers many different databand offers. Since the introduction of ADSL in 2008, the local telco has been actively involved in ensuring that the service and solution is available in a number of areas in Swaziland. This network continues to expand daily. Have a look at the Packages tab for more information on the package options we have.

What is ADSL
ADSL - Asymmetric Digital Subscriber Line is the technology used to provide broadband, using a special modem. Asymmetric means that the download speed is different to the upload speed. For example, a 1024Kbps/256Kbps connection means you are receiving data up to 1024Kbps and send data up to 256Kbps.

To use ADSL you telephone line will need to be enabled for ADSL.

How does ADSL Work?
· ADSL splits your existing phone line into two channels.
· One channel is used to handle voice communication.
· The second channel is used for high-speed data connection.

What is Broadband?
Broadband is the term used for fast Internet access. By definition Broadband defines a speed greater than 1,024k. Think of your dialup connection like a garden hose. Only a certain amount of water can pass through it. Broadband is then more like a fire hose that can bring in the same thing, only much faster. The difference is breadth of the two pipes is called bandwidth. The higher the bandwidth, the faster the data can be transmitted. This faster speed allows you to enjoy many more features of the Internet, such as streaming media and radio.

What is realBroadband?
realBroadband is a family of broadband products available exclusively from Real Image Internet. These packages are designed to suit your individual needs. The are specially designed to work with the ADSL technology. On the business packages, you may combine any realBroadband package with your preferred ADSL line speed. This allows you to combine the best package to suit your needs.

realBroadband is designed to give home, small office/home office and business users instant Internet access 24 hours a day.

What do you get with realBroadband?
· High Speed internet Access
· Continuous access. ADSL is always on which means no need to dial up every time you want to connect to the Internet.
· A multi-tasking tool - talk on the phone while you surf
· Pay a single flat monthly rate
· Larger Mailbox - up to 500MB

Package Options

For our realBusinessband, we offer the following Capped solutions.


1. Medium Usage Packages (with hard cap):

Express Premium Extreme Mega Cap (hard) 10GB 20GB 40GB 60GB Email Addresses 10 20 30 40 Sharing Ratio 1:12 1:12 1:12 1:12 Domain Name Optional - E90pm Optional - E90/pm Optional - E90/pm Optional - E90/pm SZL (incl) 166.44 432.00 1,064.00 2,106.00

2. High Usage Packages (with soft cap):

Business75 Business115 Business200 Business350 Cap (soft) 75GB* 115GB* 200GB* 350GB* Out of Band (incl) 0.13c 0.13c 0.13c 0.13c Email Addresses 40 40 40 40 Sharing Ratio 1:12 1:12 1:12 1:12 Domain Name Optional - E79/pm Optional - E79/pm Optional - E79/pm Optional - E79/pm SZL (incl) 1,680.00 3,070.50 5,560.00 8,785.00

3. unCapped Packages:

unCapped1024 unCapped2048 Line Speed 1,024k 2,048k Cap unCapped unCapped Email Addresses 40 40 Sharing Ratio fair usage policy fair usage policy Domain Name Optional - E79/pm Optional - E79/pm SZL (incl) 1,761.00 3,959.00

Line Rental Options

The following ADSL line rental options are available for our realBusinessband users.

ADSL Routers

Please note that ADSL routers will no longer be included as part of your monthly line rental to the telco. Routers may be purchased from Real Image. Please contact our Customer Services team for assistance.

Don't worry about making the wrong package choice, you can instantly upgrade/downgrade at any point should your needs change. It's just our way of keeping it "real"!

Value Additions
Real Image offers a number of value adds with each of the realBusinessband packages. These value adds are what sets us apart from other Internet Service Providers in Swaziland.

ADSL Coverage & Availability
ADSL is available in most parts of Swaziland. Below is a list of telephone exchanges where it is available.
If you are unsure whether your area has ADSL please contact our Customer Services team.

Frequently Asked Questions
Real Image offers a number of value adds with realBusinessband packages. These value adds are what sets us apart from other Internet Service Providers in Swaziland.

1. What does ADSL stand for?
2. What is ADSL Broadband?
3. What is Data/Base Cap?
4. Will ADSL Broadband affect my telephone usage?
5. How telephone calls are charged while online?
6. How do I pay for this service?
7. Where do I make my application?
8. What do I need to qualify for ADSL Broadband?
9. What are the benefits of ADSL Broadband?
10. Why is my ADSL connection slow?
11. How do I get billed for my ADSL Broadband?
12. What is the difference between hard cap and soft cap?

 ANSWERS

1. What does ADSL stand for?
Asymmetrical Digital Subscriber Line 

2. What is ADSL Broadband?
Quite simply, ADSL Broadband is super- fast, always-available Internet.

3. What is Base/Data Cap?
This is the amount of data you want to be able to transfer per month e.g. 1GB, 2GB. As soon as you exhaust this cap, you will need to buy a top up voucher. Your base cap is automatically reset at the begining of each calendar month.

4. Will ADSL Broadband affect my telephone usage?
No you will pay one flat rate per month, with no per-minute telephone charges for surfing.

5. Are telephone calls are charged while online?
A normal telephone bill be sent to you for your voice calls.

6. How do I pay for this service?
Real Image Internet will act as a one-stop shop on behalf of all our members that will be interested in upgrading their current dial-up services to ADSL. Simply contact us and we will submit all the necessary applications on your behalf.

7.  Where do I make my application?
At the Real Image offices. You can send a request to our office via our contact us page.

8. What do I need to qualify for ADSL Broadband?
  You will need to have an existing standard telephone line, you will need to be in an ADSL – enabled area to qualify (closer to the exchange), your PC, an ADSL modem and an ADSL line.

9. What are the benefits of ADSL Broadband?
· Lightning fast internet and down load speeds.
· Continuous access. ADSL is always on which means no need to dial up every time you want to connect to the internet.
· The freedom to surf and talk on the phone at the same time.
· To pay a single flat monthly rate.
· To surf up to 20 times faster then a standard dial up modem.
· New customers can buy Real Image’s new ADSL Broadband all inclusive bundles. This means that you pay Real Image for the data cap subscriptions as well as for the line rental.

10. Why is my ADSL connection slow?
There are a number of factors that affect the speed of your ADSL connection:
- The line quality may be poor and as such the ADSL connection communicating at a slow speed. To test your connection speed make use of the speed test tool.

11. How do I get billed for my ADSL Broadband?
You will receive two separate bills, one from Real Image and the other from SPTC. The Real Image bill will charge you for the package you chose and SPTC will charge you for the respective line rentals.

12. What is the difference between hard cap and soft cap?
Hard cap means that if you exhaust your monthly allocated cap/quota, you will be automatically disconnected from Internet, whilst with soft cap, you connection is not disconnected, but rather the out-of-band charges become applicable for every megabyte you use over your subscribed quota amount.